The new Internet plans will be available starting November 1, 2026. All members who wish to sign up for them will be able to do so as of that date.

For members with an open-ended contract, the transition to the new plans will occur automatically as of January 1, 2027, unless they have selected a new plan before that date.

For members with a fixed-term contract, your current plan will remain in effect until the end of your contract, unless you specifically request that it be changed before that date.

Yes! Members who currently have the 60 Mbps plan will automatically be upgraded to the CONNEC-T 100 plan on January 1, 2027, offering speeds of up to 100 Mbps. Members who currently have the 500 Mbps plan will automatically be switched to the CONNEC-T Giga plan on January 1, 2027, offering speeds of up to 1 Gbps.

If you’d prefer to choose a plan other than the one you’ll be automatically assigned, you can do so by contacting our team starting November 1, 2026.

We’ve listened to you and updated our Internet plans to better meet your needs. Whether it’s for remote work, distance learning, streaming content, or using multiple connected devices at once, we want to offer you an Internet experience tailored to your current lifestyle.

This update goes beyond speed: it includes Wi-Fi technology tailored to your needs, remote device management, and simplified support from our local team.

The 60 Mbps and 500 Mbps plans will no longer be offered as of January 1, 2027. The 60 Mbps plan will be replaced by CONNEC-T 100, which will allow you to enjoy speeds of up to 100 Mbps, a 67% increase. The 500 Mbps plan will be replaced by CONNEC-T GIGA, which will let you enjoy speeds of up to 1 Gbps, twice your current speed.

The new plans include a Wi-Fi router tailored to your needs and supported by our local team.

This approach provides, among other things:

• Remote router management;
  security updates;
• Better support in case of technical issues;
• Wi-Fi technology selected based on your usage;
• Free repair or replacement of the router in the event of a problem with the equipment.

The goal is to make your life easier and allow you to enjoy your internet connection with complete peace of mind.

As part of the new plans, the Connec-T Network Wi-Fi router will be included in the solution offered to all members.

Our team has a variety of router models and will make sure to offer you the technology that best suits your needs and usage.

If you’re currently using your own router, your new plan will be activated when the new router included with your plan is installed. Since installations will be carried out gradually, our team will contact you to schedule this change.

The router replacement will take place gradually starting January 1, 2027. Since we have a small team, the installations will be spread out over a period of time.

We will contact the affected members directly to schedule an appointment at a convenient time.

The installation or replacement of equipment as part of the transition will be free of charge.

Once your new router is installed, you have several options:

• Sell it on a resale platform;
• Give it to a friend or family member who might need it;
• Turn it in to the Réseau Connec-T recycling program. We are committed to collecting the equipment turned in and sending it to a recycling center so it can be recycled responsibly.

Our team is here to help! You can contact us for more information about your plan, your equipment, or upcoming changes.

Phone: 450-451-2787, ext. 121